Frequently asked questions
How to become a Value Added Reseller?
Once processed, we will reply back with a welcome email and information on our seasonal promotions. You can also register on the portal and place an online order without delay.
How can we reach you?
We eliminated all phone attendance.
We believe that email is the best communication method. This change has resulted in increased efficiency and reduced physical hours at the office. A better work environment results in a better product and service.
You can always reach us via Instant Messaging on our Facebook page. m.me/chocostyle.inc
What is the MOV (Minimum Order Value)?
Our SUGGESTED MOV (Minimum Order Value) is $250
At certain periods in the year, we can increase such value to offset the accumulated workload. This happens during key season periods such as Year-end and Easter.
Where is the product made and shipped from?
We manufacture in Canada and ship all across Canada and the United States.
Do you offer a Private Label service?
- Become a GOLD VAR account
(Purchases over $ 12,000/year)
- Select the items you wish to Private Label
- Send us the colors, logos, and a general idea of the visual requested. (Drawings and images are best)
- Confirm acceptance of the visual design prior production.
There is a $150.00 setup charge. This includes the design work.
All printed material must be paid in advance.
All changes to the printed material are subject to a new setup charge.
Claims, Damages, Heat & Meltage!
(April to November or to locations with high temperatures)
Special Requests